Legal Disclosures and Patient Rights
The following information is provided in accordance with Texas state requirements for behavioral health practices.
Requesting Your Health Care Records
You may request copies of your health care records by contacting this practice directly. Requests may be submitted via secure message, phone, or written request. Records requests are processed in accordance with Texas and federal law.
Behavioral Health Complaints (Texas Behavioral Health Council)
Complaints against a Texas behavioral health licensee must be submitted using the Texas Behavioral Health Council (BHEC) complaint form.
Email: Enforcement@bhec.texas.gov
Mail:
Texas Behavioral Health Council
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701
Consumer Complaints (Texas Attorney General)
You may file a consumer complaint with the Texas Office of the Attorney General’s Consumer Protection Division.
texasattorneygeneral.gov/consumer-protectionNursing Complaints (Texas Board of Nursing)
You may file a complaint against a nurse licensed in Texas with the Texas Board of Nursing if you believe there has been a violation of the Nursing Practice Act or Board rules.
Online:
txbn.boardsofnursing.org/complaintMail:
Texas Board of Nursing – Enforcement
1801 Congress Avenue, Suite 10-200
Austin, Texas 78701
Email: complaints@bon.texas.gov
Phone: 1-800-821-3205