Contact
Use the right way to reach the practice
Different situations are handled through different channels. Using the correct path helps reduce delays and ensures your request is handled appropriately.
Call the practice
Call for new patient inquiries, initial questions about fit, or time-sensitive administrative concerns.
- New patients should begin here
- Used for initial screening and intake questions
- Best for time-sensitive administrative concerns
Send a secure message
Use secure messaging for routine, non-urgent communication between visits.
- Non-urgent questions or updates
- Administrative follow-up
- Typical response time is 1–2 business days
Office Information
Location and availability
In-person visits are available at the San Antonio office. Telehealth visits are also offered, and patients must be physically located in Texas at the time of the visit.
Office Hours
Monday–Thursday: 9:00 AM – 4:45 PM
Closed for lunch: 12:00 PM – 1:00 PM
Friday: 9:00 AM – 12:00 PM
Hours reflect scheduling and administrative availability. Messaging is not monitored continuously.
Messaging expectations
When messaging works best
- Messaging is intended for non-urgent communication and is not monitored continuously.
- Typical response time is 1–2 business days.
- Brief, focused questions are more likely to be handled efficiently through messaging.
Not appropriate for messaging
Use a different path instead
- Urgent or unsafe situations
- Concerns that require immediate response
- Complex clinical decisions that require an appointment
If the situation is urgent or unsafe, do not wait for a message response.
View urgent resources